What feedback is for
Ride feedback helps TIBS understand how transport experiences feel from the passenger point of view. It supports:- service-quality visibility
- vehicle-level summaries
- recurring issue detection
- better rider awareness over time
What users can submit
Feedback may include:- an overall ride sentiment
- selected issue or experience tags
- an optional written comment
- an optional photo where supported
How feedback appears
Individual feedback contributes to broader summaries such as:- overall sentiment
- common themes
- recent rider concerns
Good feedback rules
- describe the actual ride experience
- keep comments relevant and respectful
- avoid sharing unnecessary personal information
- only upload images that relate directly to the ride or issue being reported