TIBS is one connected platform. The rider, survey, and learning experiences
are linked, so the page you use depends on what you want to do.
Start with your goal
Report a concern
Share a transport issue or safety observation you personally saw.
Check an incident
Follow recent or nearby incident information in the platform.
Look up a vehicle
Review a vehicle profile before or after a trip.
Share feedback
Tell TIBS how a ride felt and what should improve.
Search transport context
Find routes, corridors, stops, and related transport information.
Explore the network
Understand how routes, corridors, and transport coverage fit together.
How TIBS fits together
TIBS has three connected experiences:- the rider experience for public reporting, incidents, vehicles, feedback, search, and network information
- the survey experience for structured fieldwork and participant workflows when access is granted
- the learning experience for onboarding, progress tracking, and readiness where learning is offered
A simple way to use TIBS
- Open the page that matches your task.
- Read the page details before submitting anything.
- Use only the information you observed or experienced.
- Check the policy pages if you are posting content.
- Use survey or learning pages only if you have been invited or approved.
If you are posting content
Content posting policy
Read the rules for reports, feedback, notes, ratings, and uploads.
Privacy policy
See how TIBS handles information across the platform.
Child safety policy
Review the rules for minors and child safety-related concerns.
Reporting policy
Read the narrower reporting rules for incident and service reports.
If you are building or supporting TIBS
Product overview
Read the broader map of the user-facing TIBS experiences.
Legal center
Open the full set of policy and legal pages in one place.
API introduction
Review the current technical interfaces and integration surfaces.
Development
Read the platform development guide for the connected services.