> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tisabs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Feedback

> How ride feedback works in TIBS

## What feedback is for

Ride feedback helps TIBS understand how transport experiences feel from the
passenger point of view.

It supports:

* service-quality visibility
* vehicle-level summaries
* recurring issue detection
* better rider awareness over time

## What users can submit

Feedback may include:

* an overall ride sentiment
* selected issue or experience tags
* an optional written comment
* an optional photo where supported

## How feedback appears

Individual feedback contributes to broader summaries such as:

* overall sentiment
* common themes
* recent rider concerns

These summaries help people quickly understand the kind of experience other
users are reporting.

## Good feedback rules

* describe the actual ride experience
* keep comments relevant and respectful
* avoid sharing unnecessary personal information
* only upload images that relate directly to the ride or issue being reported